Refund Policy

Last Updated: March 17, 2026

All products sold by Beyond Patterns FZCO are digital products delivered electronically. All sales are final once the product has been delivered.

When We Refund

Product is materially different from its description
Product has a critical defect we cannot fix
Duplicate/accidental purchase

When We Don't Refund

You changed your mind
The product didn't produce the results you expected
A third-party service changed (e.g., AI model update)

EU/UK Consumers

By completing your purchase, you consent to immediate delivery and acknowledge that you waive your 14-day right of withdrawal upon delivery of the digital content.

How to Request

Email support@phoenixprime.me with your order number. We respond within 48 hours.